Subscriptions overview

Subscriptions overview

2019-20

Subscriptions overview

2019-20

Subscriptions overview
Contributions

Product strategy

User research

Product design

Team

1 product designer

1 product manager

1 tech lead

2 front-end engineers

1 QA

Overview

Companies pay for subscriptions using Pleo, and as one of the top request – customers asked more clarity for easier management. Companies embracing distributed faced challenges like blocked subscriptions and ownership transfers, cost redundancies and often relying on spreadsheets or single bank cards.

Minimum viable product

We aimed at creating a foundational area in Pleo to provide admins with a clearer understanding and visibility of company subscription spend over time. Insights from discussions with design customers highlight the potential benefits in optimising for budgets, aiding financial planning, and addressing subscription-related issues.

We envision a subscriptions-focused view as a key element, unlocking opportunities for future solutions to iterate upon. Beyond the existing product, this feature expected to enhance Pleo's chances of winning customer accounts payables.

Impact

We tracked how the number of MasterCard expense codes from online purchases grew over time. This growth reflects Pleo's strategy of encouraging companies to manage all their spending through Pleo — moving away from spreadsheets or a single company card for subscriptions. The more online transactions that flow through Pleo, the more revenue Pleo generates.

Highlights
Subscriptions grouping

We organised people's subscription-related expenses by merchants, allowing for an overview of total spending on a particular subscription.

Subscriptions grouping

We organised people's subscription-related expenses by merchants, allowing for an overview of total spending on a particular subscription.

Filtering

We introduced subscription filtering options, allowing users to filter by time periods, teams, users, and global search.

Filtering

We introduced subscription filtering options, allowing users to filter by time periods, teams, users, and global search.

Subscription ownership

We made it clearer in Pleo by showcasing subscription owners in the subscription details view.

Subscription ownership

We made it clearer in Pleo by showcasing subscription owners in the subscription details view.

Fluctuation insight

We provided insights into spend patterns fluctuating across time, under the overview of each subcription list of payments.

Fluctuation insight

We provided insights into spend patterns fluctuating across time, under the overview of each subcription list of payments.

Documentation
Central knowledge

I created a dedicated space in Notion for all knowledge related to Pleo's subscription space for everyone to acess; including identified problem areas, short and long-term ideas, and design specs for engineers.

Central knowledge

I created a dedicated space in Notion for all knowledge related to Pleo's subscription space for everyone to acess; including identified problem areas, short and long-term ideas, and design specs for engineers.

More cases

© Made by Martín, 2026

© Made by Martín, 2026

© Made by Martín, 2026

© Made by Martín, 2026